Financial Lines Claims Handler in London - Michael Page Finance

This role is support a project reviewing approximately 2,000 historical claims accounts (2016-2020). These claims relate to our position as a "follow" market, and the goal is to determine the current status of each file and take appropriate action.

Client Details

This opportunity is with a well-established company in the insurance industry. The organisation operates as a medium-sized enterprise, offering significant expertise and resources in its field.

Description

• Review historical Financial Lines claims files (including binders and multiple claims under one file).
• Investigate why claims remain open and decide next steps (close, maintain reserve, or anticipate further activity).
• Contact brokers to gather additional information and confirm claim status.
• Update records accurately in the Claims Centre system and ensure compliance with internal processes.
• Provide clear recommendations for file closure or ongoing management.

Profile

• Strong experience in Professional Indemnity Financial Lines claims.
• Ability to review complex files and make informed decisions.
• Familiarity with Claims Centre system and ECF (Electronic Claims Files).
• Excellent communication skills for broker engagement.
• Previous experience in audit or claims review projects.
• Ability to work independently and deliver within agreed timelines.

Job Offer

• Target start: March
• Competitive daily rate.
• Hybrid working.
• 3 month contract
• Opportunity to work within a respected company in the insurance sector.
• Temporary role offering valuable exposure to industry-leading practices.
• Professional growth and collaboration with experienced teams.