Operations and Project Manager/EA - 3 days per week Remote in London - LMA Recruitment

Operations and Project Manager/EA - 3 days per week/Remote.

We have the most outstanding role for a candidate who is happy to work 22.5 hours a week, either over four days or 3 full days remotely every week, with a requirement to work 1 day a month onsite in London. (City). The role pays £37-42K pro rata.

Working with a group of professionals who are charming and high performing and want a capable EA/Ops/project person to assist with a variety of tasks in this outstanding boutique communications agency.

This company are passionate about healthcare and have a niche business with a wonderful reputation in the marketplace and their clients are global.

They are looking for a candidate who can offer all rounder abilities and to whom no job is too small and who will be equally as passionate about the goals of the business and the be proud to work in this collaborative and nurturing team.

This role requires balancing helping client facing teams with project management on client accounts and operational support for the entire team, managing the logistics and helping achieve business objectives. The ideal candidate will have a strong background in project management and excellent communication skills.

Key Responsibilities:

Operations Management:

• Help the team operate effectively and efficiently, leading coordination of team touchpoints, both day-to-day work and team away days and socials, and training events:
  • Manage / support all document storage and filing (client materials, company materials)
  • Manage Hot Desk days (including research team days and team away days)
  • Manage the team calendar (training, away days, making sure holidays logged etc)
  • Schedule and provide agenda/minutes for bi-weekly Operations Meeting
  • Identify training providers, and set up training
  • Schedule team lunch and learns, and mindfulness sessions
  • Client and team gifting (birthday flowers, one off celebrations, holiday gifts)
  • Coordination with travel agency to coordinate team travel
• Stay up to date with team and project workload, offering support during times of increased workflow
  • Attend weekly team meetings: Monday Morning Meeting, Get Stuff Done and follow-up on key operational actions
• Support the team with operational needs, where needed, for example:
  • Manage design capacity needs and workflow
  • Be the point person for key outsourced services (IT, and Compliance)
  • Provide support for management of company subscriptions (design and research software, databases etc.) and licenses (copyright, research, other)
  • IT needs and data compliance systems for the team, in collaboration with IT consultant
• Support the team with marketing activities
  • Attend bi-weekly Marketing Meeting
  • Edit / post on LinkedIn / other channels
  • Support for awards entries / attendance
  • Support for conference submissions / attendance

Budgeting and Finance (assisting Financial Controller)

• Assist with raising purchase orders (POs) and processing invoices using Xero.
  Set up and monitor timesheets

Project management: Client Facing Work

• Work as a junior project manager on client work, where appropriate and possible
• Work closely with client teams to ensure projects are executed according to plan

Coordinating project activities, monitoring progress, and addressing any issues that may arise. For example, providing weekly operational support for management.

Assist in maintaining positive client relationships by providing regular project updates and addressing day-to-day client enquiries

• Regularly communicate project progress, milestones, and updates to clients and team members

Project documentation for clients and internal work

• Maintain project documentation, including project plans, status reports, and meeting minutes

Required skills, attributes & qualifications:

• Strong organisational and time management skills
• Excellent communication and interpersonal skills
• Detail-oriented with a focus on delivering high-quality work
• Ability to work effectively in a collaborative but remote team environment
• Proficiency in project management software tools is an advantage
• Ability to plan, organise and complete multiple tasks efficiently, adapting to changes in project timelines and specifications
• Hungry for success and happy to provide assistance across the team depending on variable workloads and client needs.
• Bachelor's degree in communications, Public Health, Health Education, or a related field is a plus, but is not essential.

This role offers such a variety of task and the team are extremely supportive and very proud of the work they produce.

You should have excellent EA skills and part of the role will be organising senior leadership with diaries, arranging travel and all manner of interesting and varied admin tasks.

This is the role for the all-rounder who really enjoys admin and is happy to help out any team member at the drop of a hat and who is confident around MS Office suite and is tech savvy and highly organised.

Apply today for immediate screening as this is a superb remote role in a fabulous boutique consultancy with a truly outstanding team who specialise in healthcare communications.