Merchandiser in Ely - Blue Square

ARE YOU THE ONE?
Seeking a dynamic Omni Channel Merchandiser to ensure retail stores match Samsung brand guidelines. Responsible for regional store oversight, compliance, and GTM rollouts. Focus on call file coverage, RMS registrations, product launches, and flexible geographic coverage.
WHAT YOULL BE UP TO
EXECUTION
Ensure full call file coverage in designated regions, with frequent communication with key stakeholders.
Support, monitor and report successful go to market roll-outs and product launches.
maintain contact centre knowledge hub and training areas.
Identify operational quick fixes when needed
BUILDING RELATIONSHIPS
Manage retail relationships in assigned regions, be the point of contact for regional compliance matters
Prepare locations for VIP visits and events, conduct regular visits for relationship-building and monitoring
Seek guidance from management for team alignment
COMPLIANCE
Manage compliance and Point of sale (POS) messaging for brand and retailer guidelines
Regional escalation point for compliance issues, adhere to SLAs and compliance standards
Address concerns promptly
REPORTING
Report operational and compliance issues, offering valuable insights
Manage Retail Merchandising System registrations and connections
Focus on achieving KPIs and exceeding targets
Efficiently manage call-file for peak times and availability
ARE YOU OUR PERFECT PARTNER?
Youre Organised with an ability to manage multiple tasks and responsibilities efficiently.
Youre all about the detail with a thoroughness in monitoring and addressing issues
Youre flexible with a willingness to work in alternative locations during product launches.
Youre experienced in merchandising
Youre compliance focused while not essential, an understanding of compliance standards is beneficial.
Youre able to take requests and collaborate with regional managers.
Youre proficient in using big group internal reporting for decision-making.
You must possess a full UK driver's licence and be willing to travel
WHAT YOU CAN EXPECT FROM US
Competitive Salary: £27,000 - £28,000 Per Annum
Performance Bonus: up to 15%
Company Car
Company Sick Pay
Samsung Discounts
Life Assurance: 4 times your annual salary
Perkbox (Rewards Portal)
Development Opportunities
WHO ARE WE?
Were Blue Square. An award-winning, retail marketing agency connecting and engaging audiences with some of the worlds most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to driver personal growth and love what they do.
At the heart of our agency are our ETHIC values and were on a mission to work with individuals who share and believe in them.

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