Commercial Claims Handler in Chippenham - CV-Library

Commercial Claims Handler – Chippenham

Our client is a successful insurance broker based in the Chippenham area. An exciting position has arisen within their team to deal with a range of personal and commercial claims from a range of clients. If you have claims handling experience and insurance knowledge this is a great opportunity for you.

The successful candidate must have:

* Good administration and communication skills

* Excellent customer service skills

* Acturis experience would be desirable

* Minimum 5 GCSE’s grade 4-9 to include English & Maths.

* Computer literate with experience of MS office applications.

* Good communication skills and customer service experience is essential. We require

* someone who is confident when dealing with clients, Insurers, and colleagues.

THE ROLE

* To actively manage all claims handling functions

* To provide a comprehensive claims service to all offices

* Act as a primary contact point for claims queries from clients and Insurers

* To negotiate best possible claims outcome for all clients

* Contribute to customer satisfaction.

* Settle claims within agreed timescales.

* Maintain service levels according to office procedure.

* Effective liaison with Account Executives and Account Handlers