Claims Lawyer (OGC) in London - Addleshaw Goddard

Company description: PURPOSE OF THE ROLE
Due to continued growth and increasing levels of high-value and complex work, the Firm has identified a need to increase the size of the C&C Team.
This is a newly created role for a Claims Lawyer who will sit within the Claims & Complaints Team (part of the Firm's Office of the General Counsel function), reporting to the Head of Professional Indemnity, and will be responsible for picking up and running with claims, complaints, insurance queries and a range of other requests which are notified to the team.
This opportunity would suit someone from a professional indemnity or contentious fee-earning background who is looking to develop their career in a well-established and collegiate team where there is a lot of scope to 'own' your own workload, handle a wide range of queries and contribute to projects within the immediate team and the wider OGC.
Job description: THE TEAM
The OGC team comprises over 35 lawyers and other team members. It acts as the internal legal function of the Firm, overseeing regulatory compliance in the jurisdictions in which the Firm operates and supporting the Firm in managing legal risk in the work it undertakes.
The OGC team, along with the rest of the Firm, has embedded a flexible and agile culture. Our working flexibly policy makes agile working accessible to all, whilst always balancing an individual's needs with the requirements of the team, the Firm and its clients.
The C&C Team within the OGC is made up of the Head of Professional Indemnity, one Senior Lawyer, two Lawyers and one Paralegal. The team is mostly based in the Firm's London office with one Paralegal based in Manchester.
When issues arise, C&C Team members support often anxious internal clients, ask questions to establish what has happened, identify legal, reputational, and commercial issues, and advise on next steps. Team members also draft pre-Action correspondence, and, if an issue is sufficiently complex, liaise with the Head of PI, the Claims & Complaints Partner, other internal stakeholders and external brokers and advisers as needed.
At AG, the contribution the OGC team makes to the success of the Firm is appreciated and we are visible to and work regularly with senior members of the Firm. We deliver training to and conduct discussions with fee earners and business support team members at all levels to help the Firm be as successful as possible whilst effectively managing risk.
The work carried out by the C&C Team is that of skilled professional negligence defence lawyers, who are particularly experienced in claims against solicitors and the regulation of solicitors. This is an exciting time to join the team, as we are on the cusp of completing various process upgrades to improve our capabilities for capturing our data and using it as a tool to give feedback to and educate the practice on the issues we see. Managing risk proactively in this way is still in its infancy, and the views and contribution of anyone coming into the team would be valued.
Required profile: WHAT TO EXPECT IN THIS ROLE
The ability to work autonomously to manage your own varied workload, with plenty of support available from colleagues.
The potential to play an active role in transforming the team from being predominantly reactive towards managing risks around claims and complaints proactively too, by improving our processes to collate, analyse and report on our claims and complaints data.
The opportunity to liaise regularly with all levels and areas of the business globally to deliver excellent support on claims, complaints and other issues as they arise to help manage the Firm's financial and reputational risks associated with claims, complaints and insurance renewal.
Support to broaden your diet of work and experience beyond pure claims and complaints-handling by getting involved in wider OGC or Firm-wide tasks and projects.
Encouragement to help the team to address the challenge of improving lines of communication with AG offices outside of the UK.
The successful applicant is likely to be able to demonstrate the ability to be assertive and compassionate when needed, with good instincts for which is required when. You will also be able think round issues and take ownership of matters whilst approaching your work methodically, carefully and diplomatically.
YOUR AREAS OF KNOWLEDGE AND EXPERTISE
To be successful in this role:
You will have some experience either in a similar professional indemnity role or in a fee-earning commercial litigation or other contentious role.
You will have a demonstrable appreciation for the professional indemnity and regulatory framework which governs solicitors in England and Wales and the other jurisdictions in which AG operates, although a forensic knowledge of these areas is not required.
You will be a confident and accurate communicator, verbally and in writing.
You will be consultative and thorough in your approach and able to interact with people at all levels of the business in a collaborative and engaging way.
What we offer: OUR FIRM
Addleshaw Goddard is a place where you are valued, encouraged, and challenged to fulfil your potential in a supportive and collegiate environment. Our culture of improvement, growth and collaboration delivers results, drives innovation, and rewards ambition.
We not only provide technical excellence and experience but, crucially, demonstrate real insight into our clients and what really matters to them and as such we are natural choice for FTSE100 clients and their equivalents in other markets.
Our success has been built by people from the widest range of backgrounds, locations, and perspectives. We have a number of employee networks that provide space to discuss the differences that make us who we are and celebrate this at AG.
OUR APPROACH: IMAGINE THE BEST YOU CAN BE
Everything we've accomplished can be traced back to our people and the way we work. Our reputation is something we are proud of, and constantly invest in.
Here, you'll do high calibre work, with high-character colleagues who care for one another and our clients.
Are you up for the challenge?

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