Customer Service Administrator in Potters Bar - CV-Library

Customer Service Administrator

Based in Potters Bar

Salary: £27,000

Are you passionate about delivering exceptional service? Are you highly organised and enjoy coordinating and planning? Our client is looking for a talented Customer Service Administrator to join their dedicated team in Potters Bar.

Our client are a leading specialist in their field, their success is built on attention to detail and a commitment to delivery outstanding customer satisfaction.

As a Customer Service Administrator, your responsibilities will include:

Handle incoming calls with professionalism and expertise
Following up telephone or internet enquiries
Checking availability of services and providing quotations to customers
Sending customers confirmation of bookings and ensuring full details of bookings are input into the internal system
Preparation of documentation for customers. Attention to detail is a must to ensure each document is accurate and individually prepared for each customer
General administration duties to support the officeWe are looking for:

Excellent communication skills
Experience working in a similar role
Proficient in computer systems, including Microsoft packages
Excellent written communication skills and numerical skills
A keen eye for detail and commitment to delivering
Ability to thrive in a small team

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application