Centre Executive in Reading - PMR

If you're someone who thrives in a fast-paced, people-first environment and you're equally comfortable closing a sale as you are running a smooth operation, this could be a great fit. Our client is looking for a Centre Executive to take real ownership of how their Birmingham centre performs, commercially and operationally. This role is based predominantly at the Reading site however a weekly trip to the Brighton site along with cover when needed will be required.

Our client operates flexible workspace across the UK, providing businesses of all sizes with professional, well-managed environments to work from. Their centres are busy, customer-facing spaces where no two days look the same, and they take real pride in the experience they deliver to everyone who walks through the door.

Based on-site you'll be the heartbeat of the centre. You'll manage daily operations, lead a small team, and work closely with the Commercial Sales Executive to drive revenue and hit KPIs. This isn't a back-office role. You'll be front and centre with customers, prospects, and your team every day.

• Running the day-to-day operation of the centre, from opening through to close, maintaining high standards throughout
• Conducting tours and managing the full sales process from first enquiry to signed agreement
• Driving revenue beyond fixed office lettings, including co-working, meeting rooms, and events space
• Supervising, coaching, and developing a team of Centre Operations Assistants
• Tracking sales performance and KPIs, reporting into the Commercial Sales Executive and identifying opportunities to improve
• Partnering with marketing on local campaigns to grow visibility and demand for the centre

Essential

• Proven experience in a customer-facing supervisory or management role, ideally in hospitality, flexible workspace, facilities, or a similar environment
• A genuine commercial instinct, with a track record of contributing to revenue targets
• Strong communicator, confident leading a team and dealing with customers at all levels
• Organised and detail-oriented, with the ability to juggle operational and commercial priorities simultaneously
• Comfortable with Microsoft Office 365 and CRM tools

Desirable

• Experience in the flexible workspace or serviced office sector
• Familiarity with P&L oversight or budget management