Job Description
Vehicle TechnicianDepartment: Aftersales / WorkshopReports To: Workshop Controller / Service ManagerRole Purpose The Vehicle Technician is responsible for carrying out servicing, maintenance, diagnostics, and repairs to a high standard, ensuring vehicles are safe, reliable, and returned to customers in line with manufacturer and dealership standards.
Key Duties & Responsibilities Vehicle Maintenance & Repair
- Carry out servicing, maintenance, and repair work on vehicles
- Diagnose mechanical and electrical faults
- Complete repairs accurately and efficiently to manufacturer standards
- Road test vehicles where required
Diagnostics & Fault Finding
- Use diagnostic equipment to identify faults
- Carry out repairs on engines, transmissions, brakes, suspension, steering, and electrical systems
- Rectify faults right first time to minimise repeat work
Workshop Performance
- Work to efficiency and productivity targets
- Accurately complete job cards and service documentation
- Support workshop workflow and productivity
Quality, Compliance & Safety
- Ensure all work complies with manufacturer standards and warranty requirements
- Follow health & safety procedures and workshop policies
- Maintain a clean, safe, and organised working environment
Customer Support
- Provide clear and accurate technical information to Service Advisors
- Support high levels of customer satisfaction
Skills, Knowledge & Experience - Qualified Motor Vehicle Technician (NVQ Level 2 or 3 / City & Guilds)
- Previous experience in a dealership or independent workshop
- Good mechanical and electrical knowledge
- Experience using diagnostic equipment
- Full UK driving licence
Personal Attributes - Reliable and professional
- Quality-focused with strong attention to detail
- Able to work independently and as part of a team
- Proactive and motivated