Claims Handler - Liability in London - Goodman Masson

Job Title: Claims Handler - Liability

Contract Type: Permanent, Full Time

Location: Stratford, London or Trafford, Manchester

Working Pattern: Agile / Hybrid (1-2 days in the office, 3-4 days working from home)

Salary: £32,188 (plus London weighing if you are based in London)

About the Role

Our client is currently looking for a motivated and detail-oriented individual to join their specialist in-house Risk & Insurance Team as a Liability Claims Handler. 

This role is perfect for candidates with experience in handling public liability claims-whether in the insurance industry, legal field, or a related setting. It would also suit a legal executive or similar professional looking to utilise their expertise in a dynamic, high-performing environment.

As part of a sector-leading team, you'll play a key role in enhancing in-house claims handling capabilities and driving continuous improvement.

Key Responsibilities

• Investigate liability on individual cases
• Establish and manage claim reserves
• Assess and negotiate claims to resolution
• Ensure compliance with internal procedures and best practices

What We're Looking For

• Strong understanding of legal liability and relevant legislation

• Familiarity with the Civil Procedure Rules (CPR) and litigation process

• Ability to interpret insurance policy information effectively

• Skilled in investigation, evaluation, and negotiation

• Experience managing liability claims (public liability preferred)

• Proficient in case management systems and diary scheduling

• Excellent verbal and written communication skills

• Strong customer service and teamwork abilities

• Results-focused with a proactive approach

If you're looking to join an organisation where your work has a real impact and you're passionate about delivering excellent outcomes, we want to hear from you.

Apply today and take the next step in your career as a Liability Claims Handler!