Deputy Service Manager in Newcastle - OSJ HOLDINGS LIMITED T/A BRB Recruit

Deputy Manager – Residential & Nursing Home

Hours: Full-time, 37.5 hours per week

Contract: Permanent

We are seeking a dedicated Deputy Manager to join our leadership team and work closely with the Home Manager to ensure the highest standards of care and wellbeing for our residents. This is a hands-on role combining leadership, operational management, and the opportunity to make a real difference in the lives of residents and staff alike.

Key Responsibilities

• Support the Home Manager in running the day-to-day operations of the home.
• Lead, motivate, and support the care team to deliver safe, person-centred care
• Ensure compliance with all regulatory requirements, including CQC standards
• Oversee resident care plans, assessments, and admissions to maintain individualised care
• Monitor and maintain high standards of health, safety, and wellbeing across the home
• Build and maintain positive relationships with residents, families, and staff
• Assist with staff rostering, resource management, and operational efficiency
• Contribute to continuous quality improvement initiatives and home-wide projects
• Act as a visible, approachable leader within the home, supporting both staff and residents

Skills & Experience

• Proven experience in a senior or leadership role within a residential or nursing home environment
• Strong understanding of CQC regulations and best practice care standards
• Excellent leadership, mentoring, and team management skills
• Outstanding communication and interpersonal abilities
• Experience with care planning, risk assessment, and operational oversight
• Ability to inspire staff, foster a positive culture, and promote resident-centred care
• Empathy, integrity, and commitment to improving the lives of older adults

Salary & Benefits

• Competitive salary, £35,000-£48,000 per annum
• Paid annual leave and bank holidays
• Pension scheme
• Opportunities for professional development and career progression
• Supportive, inclusive, and collaborative working environment
• [Optional: Free on-site parking, staff wellness initiatives, or additional benefits]