Receptionist / Office Administrator in East London - Fame Recruitment Consultants Ltd

Our client is long-established Property Management company based in East London. Due to continued growth, they are recruiting for a reliable and customer-focused individual to join their team.

The Receptionist / Office Administrator will be the first point of contact for tenants, visitors, and contractors.

Working hours are 9:00am to 5:30am Monday to Thursday 9:00am to 3:00pm on Friday.

Key Responsibilities:

• Handling and fielding all incoming telephone calls in a professional and courteous manner
• Advising and assisting tenants with logging maintenance issues via the online portal
• Allocating maintenance requests to relevant property managers through the system
• Managing incoming and outgoing post
• Welcoming and assisting visitors to the office
• Processing and monitoring online Right-to-Rent renewals
• Maintaining office supplies and stationery
• Providing cover and support for general administrative duties as required
• Supporting the effective day-to-day operation of the office

Skills & Experience:

• Strong customer service skills with excellent telephone manner
• Good written communication skills
• Ability to multi-task and manage a busy workload
• Strong IT and administrative skills (confident using online systems and MS Office)
• Previous experience in a property management or estate agency office is advantageous but not essential

If you are a Receptionist/Administrator seeking a busy, varied role within a supportive team, we would love to hear from you today!

Fame Recruitment is an equal opportunities employer. We continually strive to improve our processes around our diversity, equity and inclusion strategy.

Due to high volumes of applications, we are unable to respond individually however, if you have not heard from a consultant within 24 hours then your application has been unsuccessful.