Resident Services Associate in London - PMR

We are looking for a Resident Service Advisor to become a key member of the Front of House team on our Build to Rent site. We are looking for an individual who can create a welcoming and memorable experience from arrival to departure with your main focus ensuring the smooth running of the Front of House.

About You

• Exceptional attention to detail and a proactive, team-first mindset.
• Friendly, open communication style and a genuine passion for people.
• Strong multitasking and organisational skills, with the ability to stay calm under pressure.

Requirements

• Previous experience in hotels, co-living, serviced apartments, or student accommodation.
• Must have worked in a residential setting
• Intermediate computer literacy, including booking and administrative systems.
• Accountability, independence, and enthusiasm to learn and develop.
• Excellent communication skills and a professional, approachable manner.
• Confidence and discretion when handling sensitive or complex situations.

The role requires working 40 hours Monday to Friday on a rotation basis either 8-5 or 11-8. If you feel this might be the next step in your career than reach out and apply today.