Sales Administrator in Manningtree - Adecco

Hours: Monday-Friday, 8:30 AM-5:30 PM (rotating start times weekly)
Start Date: Immediate

• Order Management:

  • Receive and process customer orders via telephone, fax, post, or email, ensuring requirements are clearly understood and comply with company QMS and operating procedures.
  • Accurately input orders into the sales order processing system within agreed timeframes.
  • Review system outputs to confirm correct processing of customer requirements.

• Customer Service:

  • Respond to customer enquiries promptly and professionally within agreed timescales.
  • Prepare special documentation for specific markets (e.g., Ministry of Defence and export) to ensure successful order fulfilment and shipment.

• Internal Coordination:

  • Liaise with Warehouse & Distribution Manager, Production, and Buying teams to confirm order feasibility.
  • Work closely with carriers, forwarding agents, and relevant bodies to ensure timely delivery, manage returns, and track missing parcels.

• Administrative Support:

  • Provide general administrative and clerical support to the Sales & Marketing department.
  • Share responsibility for reception and telephony duties, including:
    • Answering incoming calls within agreed timeframes.
    • Greeting visitors professionally and courteously.
    • Directing callers and visitors to the appropriate contact.

• Relationship Management:

  • Build and maintain strong working relationships with the allocated Area Sales Manager, delivering high-quality support.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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