Job Description
Corporate Account Handler - Leading Broker in South Yorkshire - c£43,000 - Hybrid Working (up to 3 from home)
About the Company
We are delighted to be working alongside one of Yorkshire's leading insurance brokers who have a fantastic opportunity for an experienced Commercial Account Handler at their brand new Sheffield office based close to the M1. They are the leading employer across the region and boast an excellent track record for developing and progressing their employees, with this role becoming available due to an internal move.
About the Role
As a Senior Account Handler, you will play a pivotal role in delivering outstanding client service and managing complex insurance portfolios, including some of the larger corporate cases. This may involve clients placed via a leading scheme that has provided insurance services to members for nearly 50 years.
Responsibilities
- Respond promptly and professionally to client queries, ensuring a high level of customer service
- Build and maintain strong relationships with clients, understanding their individual insurance requirements
- Assist with the preparation and renewal of client insurance policies, ensuring accuracy and continuity of cover
- Process new business, renewals, endorsements, and cancellations accurately and within agreed timelines
- Review and ensure the accuracy of policy documentation, terms, and conditions
- Liaise with insurers to secure favourable terms and ensure policies meet client needs
- Negotiate premiums and coverage terms to achieve the best outcomes for clients
- Ensure all activities comply with FCA regulations and company compliance standards
- Share knowledge and best practices within the team to improve service delivery
- Support and mentor less experienced team members as required
Desired Skills
- Experience in a commercial insurance account handling role
- Knowledge of commercial insurance products and markets
- Proficiency in insurance platforms and client management systems
- Strong understanding of FCA regulations
- Cert CII qualification and a willingness to work towards ACII
- Experience with Acturis is desirable
- Strong organisational and multitasking abilities
- Excellent communication and client relationship skills
Package
There is a basic salary up to £43,000 on offer. Additional benefits include 25 days (buy up to 3 more), pension contribution of 5%, life assurance at 4 times salary, private medical, income protection, an annual bonus based on personal performance, electric car scheme, long service rewards and completion of CII exam incentives. Hybrid working available with up to 3 days from home.