Job Description
ARE YOU AN EXPERIENCED SALES MANAGER**
We are working with the top insurance specialists within their field
This award-winning company now have this great opportunity for a Sales Team Manager
Office based within Cardiff City Centre
Upto £40,000 OTE £50,000 uncapped
You will be working a 37.5 hours per week on a shift pattern
Will require one Saturday and one Sunday per month
Are you:
A great motivator
Proactive
Have a hands-on approach
Experienced in performance management
The role:
You will be responsible for managing and leading a team of 10-15 Sales advisors, you will be required to maximise all sales opportunities, productivity, quality, and customer service.
* To coach and develop team members
* To ensure you remain up to date with procedures and processes, communicate these effectively to your team.
* Recruitment
* Coaching and development needs required to assist agents to meet their KPIs.
* To effectively communicate technical, client, customer, service and system related issues or staff related issues to your direct line manager providing recommendations for swift resolutions.
* To handle complaints in line with our complaint handling process.
* To monitor, record and effectively manage absence and time keeping issues in line with Company procedures.
* To deliver monthly 1:1’s
* Understand Health and Safety obligations
Experience:
* Experience in managing a successful sales team
* Proven track record
* Experience of working in an FCA environment
* Excellent interpersonal and communication skills
* Microsoft Office
* Ability to read and understand data analysing team performance
Benefits:
Company paid medical treatment through a Health Cash Plan (including dental treatment, glasses, prescriptions, private consultations etc)
Employee Assistance Programme
Tech Purchase Scheme
Pension
Holiday Buy Scheme
Life Assurance (4x Salary)
Christmas Savings Club
Discounted Cinema Tickets
Shopping Discounts for 1000s of High Street Retailers
Length of Service Awards
Staff Referral Scheme
Discounted Travel Insurance
Reward and Recognition Scheme
Personal Development (inc. Courses and Qualifications)
Social Events
Starting at 24 days holdiay plus your birthday off
Apply now to be considered for this fantastic opportunity please send your cv