Job Description
Position: eCommerce Manager EMEA
Based: Haddenham
Responsible for: managing the strategy, day-to-day customer relationships, and achieving revenue, volume & profit objectives for Amazon. Additionally, you will work closely with the eCommerce Lead to help develop the broader EMEA market eCommerce strategy as well as support the continual Digital Transformation of the wider commercial function. You will play a key role in improving total EMEA eCommerce capability and have an Omni-Channel mindset.
The role will require dynamic, 'outside the box’ thinking and quick action to maximise and monitor both long and short-term opportunities (Volume, NSV, GP and Media Investment, as well as Market Share and Sales Growth).
The eCommerce Manager will assist the development and roll-out of the 3 Year EMEA eCommerce strategy, together with the eCommerce Lead & Head of eCommerce and wider eCommerce stakeholders.
Key Responsibilities and Activities:
Develop and execute a comprehensive sales and customer-marketing strategy for Amazon across EMEA.
Work with EMEA local teams on the development and implementation of Amazon Pan-EU Strategy.
Management of the P&L ensuring YoY improvements in revenue, NSV/L and gross profit
Responsibility for forecasting and management of in-month and full-year demand fluctuations across EMEA
Manage day-to-day account activity, liaising with customer service for deliveries, product launches, proposition changes, and content.
Utilize insight and data to support shaping the Ecommerce strategy for Amazon across EMEA.
Utilize data and analytics to drive category performance and product sell through.
Drive on-site visibility for key account through SEO, digital shelf best practices and paid media.
Define and develop annual plan to meet assigned targets for profitable sales volume and value.
Work with Brand and Customer Marketing teams on the development and implementation of eCommerce-ready and optimised content
Deliver media campaigns with continual optimisation whilst delivering key KPIs such as ROAS, Impressions and Conversion.
Assist the eCommerce Lead with the design and delivery of cross-functional initiatives to fuel growth partnering with wider McCormick commercial teams
Experience:
Experience within major FMCG business with ability to demonstrate cross functional skills in: direct selling, managing, planning & marketing.
Prior Grocery and/or eCommerce account management essential.
Experience working with retailers with strong eCommerce focus and capability preferable.
Strategic account planning ability through JBP negotiations
Demonstrate financial and commercial acumen and strategic thinking
Strong experience in P&L management and developing new accounts
Awareness of current trends in eCommerce including media types, ad types and Retail Media.
Experience in developing strategy/annual plan.
Ability to navigate and influence across functions and departments.
Passion for achievement; integrity and drive with a strong desire to make things happen
Confident and capable of operating at all levels & a good team player
High level of emotional intelligence with a 'can do’ attitude
Required Essential Competencies:
Pragmatic and problem solving approach
Can work independently and proactively
Excellent communication skills both verbal and written
Strong team player - ability to work cross functionally as part of 'virtual teams’
Entrepreneurial mindset
Strong strategic thinker
Strong negotiation skills
Polished presentation skills
Excellent analytical skills
Fluent in English and one additional European Language is advantageous
COMPANY
Company manufactures, markets, and distributes spices, seasoning mixes, condiments and other flavourful products to the entire food industry, retail outlets, food manufactures, food service businesses and consumers.
While our global headquarters are in the Baltimore, Maryland, USA area, McCormick operates and serves customers from nearly 60 locations in 25 countries and 170 markets in Asia-Pacific, China, Europe, Middle East and Africa, and the Americas, including North, South and Central America with recognized brands including Schwartz.
At McCormick, we have over a 100-year legacy based on our "Power of People" principle. This principle fosters an unusually dedicated workforce requiring a culture of respect, recognition, inclusion and collaboration based on the highest ethical values.
TO APPLY
Agencies: McCormick as needed will work with external recruitment vendors through our Agency Portal. Unless previously contacted, McCormick does not accept unsolicited resumes from external recruiting agencies.
McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies