Collections Agent in Kilmarnock - CV-Library

Collections Agent in Kilmarnock - CV-Library

Collections Agent in Kilmarnock - CV-Library

Job Overview

Kilmarnock, Scotland
Job Type
Full Time
£23,000 - £23,500 Per Year
Date Posted
12 days ago

Additional Details

Job ID
Job Views

Job Description

Collections Agent

Excellent opportunity available for Ayrshire based candidates!

Now hiring for Collections Agents, working for a global financial services company.

We are keen to speak to hardworking and driven individuals who are looking to build a career within a strong and supportive company.
If you have a background working within a Customer Service, Retail, Sales or Hospitality environment this would be a great opportunity to use the skills you have learned in a new career.

Start date 15th July
Opportunity for Monthly and Quarterly Incentives
Excellent Benefits Package
Monday – Friday Shift Patterns, with occasional Saturday Shifts
Hybrid Working (3 Days in Office + 2 Days Work from Home)
Excellent Public Transport Links
Full Time, Permanent Position Key Duties and Responsibilities

Delivering strong Customer Service, both inbound and outbound calls to resolve customer queries.
Create strong and trustworthy relationships with customers.
Navigate and update relevant systems with customer information.
Work to achieve set KPIs, ensuring these are met on a weekly basis.
Ensure adherence to company policies and procedures.Skills and Experience
This is an excellent opportunity to join a strong company who will provide full training for this role. If you feel like you don’t meet all the below requirements but would still like to be considered for the position, please get in touch to discuss further!

Driven and Confident individual, willing to learn new skills.
Experience working in a Customer Service driven environment (Retail, Call Centre, Hospitality, Sales)
Experience working to meet set KPIs.
Available for Monday-Friday and occasional Saturday Shifts.
Strong Computer Skills
For more information on these positions, please apply to the link and one of our Team will be in touch


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