Product Support Engineer in Liverpool - CV-Library

The Job  

The Company: 

Global Healthcare leader 

Products found in every hospital around the world 

Constant innovation 

Passionate about patient care 

Cutting edge technology 

The Role of the Product Support Engineer 

Responsible for engineering duties of laboratory instrumentation in Hospital labs 

Key activities will be troubleshooting and ownership of faults, routine housekeeping and preventative maintenance across the NHS Trust product portfolio. 

You will be accountable for the successful delivery/uptime and overall customer experience of their relevant service offering and requirements across three sites across Merseyside 

You will also be accountable for the core service activities efficiently and productively.? 

You will work with peers and key stakeholders to ensure a seamless “sales-service” alignment approach and a differentiated customer offering/solution. 

You will be a key member of the Technical Services Team ensuring the right people are in the right place, with the right skills, capabilities and competencies at the right time 

Benefits of the Product Support Engineer 

Circa £50kbasic salary 

12% bonus,  

Car OR £7200 Car Allowance,  

Pension,  

Healthcare,  

Flexible Benefits – Excellent Corporate benefits package 

The Ideal Person for the Product Support Engineer 

Educated to Engineering Degree level  

You will possess a thorough and up-to-date understanding of the IVD industry and have solid experience in implementing best-in-class support.? 

Self-motivated, you will excel in the art of troubleshooting and taking ownership and pride in your work. As an implementer of change, you will have a questioning approach to issues, the ability to drive innovations and train, coach, mentor and develop others. 

Technical success in the delivery of our service offering for our customers, putting the customers at the centre of what we do and working with other technical managers 

Technical effectiveness by championing and upholding technical excellence in the execution of technical activities across systems, processes, data, capability and competence 

Technical Customer Centricity by ensuring that we support our customers, react to customer and market demands and continuously strive to achieve technical excellence, inc. continuous improvement and change as necessary 

If you think the role of Product Support Engineer is for you, apply now! 

Consultant: David Gray 

Email: (url removed) 

Tel no. (phone number removed) 

Candidates must be eligible to work and live in the UK. 

About On Target 

At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally