Senior Human Resources Advisor in Liverpool - Love2shop

Job Description Join Our Exciting Team at Love2shop!

Are you ready to embark on an exciting journey as a Senior HR Advisor in the vibrant world of rewards and recognition? Look no further than Love2shop! ❤️

About Love2shop

At Love2shop, we're all about spreading happiness with our fantastic range of gift cards and vouchers. Whether you're treating yourself or someone special, we've got you covered with hundreds of top high street brands and retailers, both in-store and online. With over 55 years of experience, we're super proud to be known as one of the UK's Best Places to Work, where every team member is valued and given the chance to shine.

As a disability-confident committed company, we have a passion for championing equality. We welcome all colleagues into a work environment where success is attainable for everyone, regardless of disability, age, race, religion, gender identity, or sexual orientation. We are committed to ensuring that everyone has equal access to growth and opportunities in our workplace.

About the Role

As our Senior HR Advisor, you'll be the heartbeat of our HR strategies, making sure we're hitting all the right notes to achieve our business goals. This means building great relationships with our team leaders, leading on HR strategies, coaching our leaders on all things people-related, and bringing some serious friendliness to our workplace culture! Working with specialist areas of HR, this exciting role will also provide support across the PayPoint Group with a focus on the Northern hub.

Main Responsibilities

Lead the implementation of agreed HR strategy with given areas of the business
Support the business with ER cases
Coach and influence leaders in dealing with key people management and development issues in order to drive a performance management culture
Provide expertise and influence business leaders on key organisational design and change issues
Provide assistance and support to the wider HR team on all people matters so as to ensure the avoidance and/or mitigation of people risks and appropriate handling of sensitive issues
Work with line managers to successfully resolve escalated employee relations issues, ensuring that procedure is followed in line with operational and legal requirements
Lead and/or contribute to the development and implementation of best practise HR solutions and monitor ongoing performance to ensure delivery of objectives
Contribute to the assessment and improvement of HR policy and practice through the gathering of internal feedback, benchmarking and process improvement
Identify and facilitate the introduction of new ideas and innovation that support the business growth strategy
Identify trends and areas of improvement in relation to HR practices, taking action to enhance working practices
Develop, lead and motivate a small team, ensuring that performance is maximised

Essential Skills Required

You're a people-loving HR professional with a knack for employee relations
You've got what it takes to work closely with senior managers and executives with your friendly approach
You've nailed it in developing and delivering HR practices that match our friendly business needs
You're all about bringing harmony to our processes and policies
You've got a passion for leading cultural change

Why Join Us?

Enjoy 25 days of holiday fun per year, plus bank holidays
Company sick pay from day 1
Plan for the future with our amazing company pension scheme
Stay healthy with UK healthcare cover
Score fantastic discounts with our Staff Everyday Benefits card (10% off – yes, please!)
Travel in style with our corporate travel scheme
Fuel your day with free tea and coffee in our fantastic kitchen space
Feel at home in our faith room
Take some quality time off with our family-friendly leave policy
Give back to the community with our awesome community volunteering policy (2 days per year to spread some love!)

If you're passionate about HR and thrive in a supportive, inclusive environment, Love2shop is the perfect place for you. Send your CV to jessicaanderson@paypoint.com to kickstart your Love2shop journey! ❤️