Employee Relations Specialist in Milton Keynes - Marshall Motor Group

Job Description Employee Relations Specialist
Location: Head Office - Milton Keynes
Hours: 40 hours per week, working Monday to Friday
Salary: Basic salary of up to £37,000, depending on experience
Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers, as well as a purchase discount scheme

Who we are

Marshall Motor Group is one of the UK’s largest car dealer groups representing 23 of the world’s most popular and celebrated car, van, truck and motorbike manufacturers with 142 dealerships situated across 34 UK counties.

We are as passionate about our people as we are our customers. As part of the Constellation Automotive Group which includes webuyanycar, cinch and BCA, there are huge opportunities for you to find your place and build the career you want.

The Role

Our Group HR function are seeking an Employee Relations Specialist to join the team and provide specialist employee relations support to managers and colleagues across the business ensuring this support epitomises the Marshall culture & values, meeting compliance requirements and supporting delivery of business objectives. To support employee relation matters, processes and practices and to support the ongoing upskilling of managers and people.
This role reports to our Employee Relations Manager and will be a hybrid working pattern with two days per week based from our Head Office in Milton Keynes. Due to the nature of our business, you may be required to work across our other business entities.

What will I do?

To provide specialist advice and solutions on all employee relations matters to a range of managers and people across the business – ensuring this support epitomises the Marshall culture & values, meets compliance requirements and delivers business objective.
To coach line managers throughout to improve their capability to independently manage their people and change situations for the better
Efficient and timely completion of all administration relating to employee relations cases and organisation change situations, including managing all relevant correspondence for each case and the maintenance of up to date people files and the case management system.
Drive continuous improvement in the effective provision of employee relations support through suggesting improvements in ways of working, policies, processes and the education and upskilling of managers and colleagues
To role model the Marshall Values and Behaviours at all times
Participate as project team member on designated business and people projects as required in all areas of the business
To cover any absences in the employee relations team ensuring a high level of service and reputation of the function is maintained
To provide any other adhoc support to other members of the HR Function as required

What do I need?

Strong, all round employee relations experience covering conduct and capability (e.g. disciplinary, grievance, absence, family related leave, flexible working, performance and all organisational change (i.e. redundancy and TUPE).
Proactive approach to employee relations
Team player with good interpersonal skills and customer focused
Strong listening and communication skills both verbally and in writing
Strong relationship building and good coaching skills
Experience of working in a fast paced commercial environment
Good experience in building and sustaining effective relationships remotely at all levels
Proven knowledge of employment legislation and its application into people policies and processes
Good awareness and understanding of people wellbeing and initiatives to support this
Assertive, resilient and comfortable working
Proven organisational, time management and efficient administration skills
Strong service ethic and customer focus with occasional ambiguity.
Ability to prioritise work effectively and manage multiple priorities

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.