Quality Manager in Sittingbourne - PowaKaddy International Ltd

Job Description Quality Manager - consumer-branded engineering tech

Salary £40,000 - £45,000  (subject to experience)

A fantastic opportunity for a Quality Manager to join the world’s leading electric golf trolley brand. Established in 1983, PowaKaddy is a pioneer and market leading manufacturer of electric golf trolleys. Headquartered in Kent, England, it is here that all the early concepts, design, development and product assembly are carried out. Setting the standard for electric golf trolley innovation, PowaKaddy’s latest collection continues to deliver the very best in compact design and industry leading intelligence to meet the demands of golfers of all ages and abilities.

Background to the Appointment

PowaKaddy is a market leader in the UK and in many other counties internationally. The business has the ambition and resources to build further on its success, and to expand internationally. As part of the company’s strategic plan, a new exceptional Quality Manager is sought to be the quality focal point of the business and drive quality through the heart of everything we do.

We offer the successful candidate

A varied and interesting role
Full time position, 37.5 hrs per week
Contributory pension scheme
25 days annual leave
Discounted PowaKaddy purchases
Excellent friendly working environment
Opportunity for International travel

Core Responsibilities

Reporting to the Operations Director, the key responsibilities for the role include:

Lead and drive improvements in all aspects of quality assurance through the organisation & supply base.
Capture company processes and improve via internal auditing.
Champion a continuous improvement culture.
Improve product quality management and inspection standards in house and in the supply base.
Monitor and report monthly on production and in service quality issues both internally and to suppliers.
Champion root cause analysis of quality issues and drive the corrective and preventative action process with suppliers.
Communicate and manage quality issues working closely with internal and external colleagues and customers.
Manage Quarantine and stop/start of production due to quality issues.
Lead the manage our ECR (Engineering Change Request) procedure.
Support supplier selection process and ongoing supplier auditing and compliance.

Skills/Experience/Knowledge

Essential:
Good commercial skills and the ability to navigate through customer and supplier cost control issues
Passionate and tenacious on improving quality for the benefit of the business and customers
Minimum of 5 years’ experience in a quality engineering management role.
Experience in dealing with China suppliers.
Driven quality improvement through organisations and suppliers.
Degree, HNC or HND in engineering.
Experience of electromechanical assembly, mechanical, electrical and software systems, and manual assembly processes.
Able to interpret engineering drawings, BOMs and technical specifications.
Proficient in quality analysis tools such as 8D, 5 Why, lean manufacturing etc.
Strong problem-solving skills with ability to facilitate problem solving with production staff and suppliers.
Experienced in developing supplier quality measures.
Strong communicator organised with good time management.
Computer literate – knowledge and experience of Microsoft packages.

Desirable:
Led successful implementation of quality standard i.e. ISO 19001, TS 16949
Qualified and experienced internal auditor
Previous experience in low volume, high value consumer electronics, mechanical and electromechanically products
A keen interest in golf

Personal Qualities:
Passionate and tenacious on improving quality for the benefit of the business and customers.
Enjoys both hands on approach and distance management.
Ability to communicate well at all levels.
Shows respect for the views and contributions of other departments, builds team spirit, and reconciles conflict; adapts to the team and fits in well.
Able to influence both external suppliers and internal customers.
Able to work unsupervised, and as part of a strong team.
Methodical and high attention to detail.