1st Line Helpdesk Engineer in Hythe - Spectrum IT Recruitment

Job Description 1st Line Helpdesk Engineer

Ideal for someone with 1-3 years experience in 1st line support looking to progress
£25,000 - £30,000 depending on experience
Southampton, primarily office based
Excellent opportunities to learn, grow and upskill in your career

My client is a leading provider of corporate IT solutions to enable businesses. They provide a range of software and hardware solutions including Wi-Fi, superfast internet and VOIP technology. After several years of successful trading and steady growth they are re-investing into the technology teams and growing steadily in 2024. As such, they now require a 1st line helpdesk engineer with a focus on networking principles to join the team.

Key skills:
Excellent communication skills and comfortable in a customer facing role
Some commercial exposure/experience in a helpdesk environment
Some form of IT qualification: Apprenticeship or degree are ideal
A logical thinker able to evaluate problems and work to a solution
Someone who is keen to progress and learn

Tools/technologies they use:
Networking, firewalls and practical TCP/IP
VOIP telephony
Working knowledge of Windows servers
Linux or DOS command line
VLANs
Cisco equipment

If you are interested in this opportunity and want to hear more, please contact SamStocks@spectrumit.co.uk or call 02380 765 304.

Please note this role is UK based and all candidates must have full rights to work in the UK without sponsorship. If you don’t receive a response within 48 working hours, please assume your application was unsuccessful, unfortunately due to a large number of applications we can’t respond to everyone.