Customer Success Director at Video AdTech Platform in London - Grey Matter Recruitment

Job Description Exciting opportunity for an experienced Client Success leader to join a true pioneer in the video advertising space.

The Company:

Market-leading video advertising platform
Rapidly expanding business, with huge growth plans across the UK, US and Europe
Pre-IPO with over $100M in VC funding
Clients: Mondolez, Pepsi, Cadbury, Nike, P&G

The Role:

The Customer Success Director is instrumental in driving client happiness and business growth on a global scale.

Overarching responsibility for customer satisfaction and retention of Tier 1 accounts (80% brand direct)
Management and development of junior team members
Product expert; confident translating customer needs into product-led solutions

Needs:

The Customer Success Director will have a solid understanding of the AdTech and Media space.

Coming from an AdTech vendor, or a Media Agency
Experience managing Enterprise clients (brand direct)
Good technical understand of the AdTech Space

To apply for this role, please send your up to date CV to Mhairi@gmrecruit.co.uk