Corporate Receptionist in London - Score Associates

Job Description Rare opportunity here working in a busy commercial setting in the West End

Working with a global managing agent
Up to £31,500
Significant support and opportunity within the customer experience team

Job Description

Our client is seeking a Front of House member to joint the customer experience team. Your role will be to provide exceptional levels of service to tenants in a commercial environment along with visitors and partners. We welcome those who can deliver a personalised reception and build long lasting memorable connections. You will be covering multiple sites giving a varied work pattern.

Key responsibilities

Doing the basics exceptionally well day in day out
Delivering a warm and bespoke invite for all guests and colleagues
Be fanatical out presentation
Handle email and telephone enquiries professionally
Ensure follow up actions are completed for any outstanding request or complaint
Adhere to company processes for data management and visitor logs
Be an advocate for continuous improvement
Assist with training and development of the team
Support the Facilities team

Qualification and Requirements

Have experience in a similar reception / front of house role
Be a clear and concise communicator
Be confident in demanding environments while maintaining relationships
Have the ability to demonstrate exceptional customer service and high quality work
Basic IT / phone skills
Good organisational and time management skills
Experience dealing confidently with senior-level staff

Salary

Up to £31,500, Depending on experience