Job Description
Care Coordinator | Hemel Hempstead | Full Time - Primarily 09:00 to 17:00 with flexibility for 24/7 coverage, including days, nights, weekends, and holidays, to meet the demands of home care | £25,000 – £28,000 per annum
Are you passionate about making a real difference in people's lives?
Do you thrive in a dynamic, supportive environment where your skills are valued and developed?
If so, this is an exciting opportunity for you!
Our client is driven by passion and energy, making things happen every day. They specialise in offering support to individuals of all ages dealing with mental health challenges, learning disabilities, autism, and complex needs.
To thrive in this role, you will be enthusiastic, compassionate, and dedicated to providing high-quality care.
Are you the right person for the job?
At least two years' experience in a care coordinating capacity
Minimum of 2 years’ experience in management organisation
Experience in a supervisory role is desirable
NVQ Level III in Administration/Care management or commitment to undertake
Literacy and numeracy skills for record-keeping and reporting
Understanding of differing physical, psychological, and social needs
Awareness of health and safety requirements and legislation
Strong communication skills and ability to work in a team
Analytical and decision-making abilities
Ability to supervise staff and contribute to budget management
Willingness to work flexible hours
Adaptability and commitment to ongoing training and development
What will your role look like?
Service Users:
Assess and process referrals for new care packages.
Coordinate care worker assignments according to organizational standards
Maintain clear communication with all stakeholders involved in care provision
Manage complex staff rotas to ensure adequate coverage and respond to emergencies promptly
Staff Supervision and Development:
Organise efficient work programs and supervise staff to ensure service objectives are met
Participate in recruitment processes and provide training as needed
Identify and address team developmental needs to maintain high standards of care
Quality Monitoring:
Assist in quality monitoring processes and maintain health and safety records
Monitor service quality and contribute to comprehensive quality assurance measures
Collaborate with the team to uphold standards of excellence in practice
Liaison:
Maintain effective communication with relevant parties to ensure service delivery meets expectations
Administration:
Authorise time sheets, annual leave, and payments for staff
Maintain accurate records in compliance with standards and procedures
Miscellaneous:
Attend meetings, briefings, and training sessions as directed
What can you expect in return?
Mileage – 0.45p/mile for all client visits
28 days annual leave
Weekend On call allowance - £50
Performance-based bonuses: Care Co-ordinators will receive bonuses based on their individual and team performance metrics
Interview process
The process begins with reviewing CVs, followed by initial contact via Zoom or MS Teams. This is succeeded by a face-to-face interview. Then, successful candidates will receive job offer letters, undergo DBS checks and provide references, proceed to contract signing, and finally commence employment.
What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!
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