Client Relationship Assistant in Swanley - CV-Library

The role of CRA is to provide efficient and effective administration support to the Snr Client Relationship Manager (CRM) and Operations team to ensure the smooth delivery of jobs for our National Clients. The role requires excellent customer service skills as well as a positive ‘can do’ approach, the ability to multitask, prioritise and problem solve, able to work on your own initiative and calmly under pressure.
Key Functions:
* Internal call handling
* National account dashboard management on our bespoke system
* Quality checking of reports
* Booking or assignment of appointments in utilising system
* Data entry
* General administrative support for Custom Relations Managers
Skill Sets:
* Positive, outgoing personality with can-do attitude
* Problem solver, multitasker, finisher
* High attention to detail and methodical approach
* Ability to prioritise and change priorities at short notice
* Very process orientated
* An exceptional communicator both on a telephone, electronic, and face to face
* Ability to work as part of a team as well as independently
Key Working Relationships
* National clients, Franchisees, Affiliates/Subcontractors, CRM & Team members
* Hours (phone number removed)
* Agile working: 3 days in the office and two at home.
Due to high levels of applications, Aspire Recruitment will only be able to contact candidates who are short-listed for the role. You are welcome to apply for forthcoming roles placed by Aspire Recruitment