Customer Service in Old Knebworth - CV-Library

Job Title: Customer Service / Administrator

Location: Knebworth

Hours: Monday – Friday 8am – 5pm ( Tuesday 8.30am – 5pm) - Temporary - Perm

Pay: £24,000 - £25,000 per year

Our client is seeking a highly motivated and enthusiastic Customer Service Representative to join our team. The ideal candidate should possess excellent communication skills, a positive attitude, and a passion for helping others.

Responsibilities:

Manage 4 different inboxes

Answer customer queries via live chat, phone or email

Assisting customers with placing orders

Maintain customer records and ensure customer needs are met

Troubleshot and resolve customer complaints

Processing orders

General admin tasks

Skills Required:

Able to multitask, and manage time efficiently in a fast paced environment

Work under pressure

Ability to work on your own or in a team

Admin experience

Customer service experience

Benefits:

* Parking on site

* 20 days plus bank holidays

Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted.

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