Customer Interaction Advisor in Corby - CV-Library

Are you skilled in customer service and looking for an exciting opportunity to join a dynamic team? RS Components in Corby is seeking Contact Centre Representatives to join their thriving Customer Interaction Department.

This position offers a temporary ongoing role with the potential for permanent placement for the right candidate paying an initial salary of £11.50 an hour and time and half/double time available for overtime.

Key Details:
- Hours: Following training, you'll work 37.50 hours per week on a rotating shift system.
- Shifts:Monday to Friday, with flexibility between 8am - 6pm.
- Occasional Work: You may be required to work evenings until 10:30pm, weekends, and 2 bank holidays per year.

Main Duties Include:
- Handling customer inquiries via incoming telephone calls.
- Identifying and processing orders for spare parts/accessories.
- Utilising opportunities for cross-selling when appropriate.

Ideal Candidate Profile:
- Exceptional communication skills, both verbal and written.
- Confidence in using own initiative.
- Strong attention to detail.
- A customer-centric approach.
- Proficiency in computer skills.
- Flexibility and a positive attitude.

If you're eager to explore this role further or have any enquiries, please don't hesitate to reach out to us at (phone number removed) or via email.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website