Service Desk Analyst in Manchester - CV-Library

Service Desk Analyst

Our client based in South Manchester is currently looking for a Service Desk Analyst. The Service Desk Analyst will provide day-to-day support for the Service Desk team.

Responsibilities:

Coordinate and support all the administrative duties as directed by the Head of Implementations and Service Desk on a day-to-day basis.

Assist with coordination & monitoring of team training & development plan.

Analysis of Support tickets to identify both internal/external training requirements.

Skills and experience:

Good data processing skills

Drive and determination

Motivation

Confident and enthusiastic

Ability to multi-task

Creative

Attention to detail

Methodical

Benefits :

Annual Bonus

33 days holiday + options to purchase 10 more

Private medical

How to Apply if You’re Interested in this Job:

If this sounds like your perfect role, click Apply without delay!

Service Desk Analyst