Customer Relations Advisor - Part time in Northampton - CV-Library

Customer Service Advisor - Part time
Monday to Friday 18 hours per week
£11.60p/h
Temp position - Immediate start

Northampton

I am currently recruiting for a Customer Service Advisor, this position is to start immediately.

Duties to include;

Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport
Update customer information in the customer service database during and after each call
Work with the management team to stay up-to-date on product knowledge and be informed of any changes in company policies
You will need to have the following;

Being able to work in a team
Patience
Ability to remain calm under pressure
Friendly and tactful personality
Being able to handle complaints and difficult situations
If you are interested in this role please contact (url removed)

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