Saturday Customer Service Assistant in Chepstow - Coventry Building Society

About the role
Were looking for a friendly, helpful person to join the team in our Chepstow branch. The role is at the heart of the local community, supporting a wide range of customers, in a welcoming environment, where every day is different.
This is a part time opportunity working 8.45am - 12.30pm every Saturday.
It will suit someone whos at ease with people, and able to support them in a caring, friendly and efficient manner. It involves finding solutions for customers, keeping up to date with our services and policies and staying on top of admin. Dealing with cash transactions carefully and accurately are among its key responsibilities as well as taking calls and other duties for our greater Customer Service area.
There also lots of opportunities for overtime as many of our Saturday Customer Service Assistants support us during our busier periods whenthey'reable to.
Benefits include: Paid holiday
Ability to buy and sell holiday allowance
Annual pay review
Personal pension
Annual Success Share scheme
Maternity, paternity and sharedparental leave
Extensivewellbeing support
My Lifestyle retail discounts
Servicerecognition

About you
Youll be a people person! Having a positive, personable attitude and excellent communication skills will beimportant. You'll have the confidence to engage with lots of people, have a strong customer/people focus and the ability to beaccurate.
It's important that you can engage with a diverse range of people, find out how to help them best and give them a great experience with us.
About us
As a mutual, weve always worked together to improve the lives of others. Now the second largest Building Society in the UK, over 3,000 of us share that goal, in our branches and Head Office. Our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and total support for our wellbeing.
Were serious about equality, of race, age, faith, disability and sexual orientation, but also of personality and the way we think. By being yourself, youll make us stronger.
You can build so much more than a career. Come and make a difference in our Society, thats been voted a Great Place to Work by our team.
We understand the need for flexibility, so wherever possible, well consider alternative working patterns.Have a chat with us before you apply to see what the possibilities are for this role.
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