Audio Visual Events Operative in London - Jacobs Massey

We have an exciting new role, the role would be fixed term 18 month contract, with the possibility of extension, Monday to Friday, 7am to 4pm. -Responsible for coordinating all IT activities in community spaces, event spaces and meeting rooms. -Responsible for ensuring adherence to all procedures and processes relating to delivery of events to ensure consistency across all sites. -Support the FM team in providing an excellent service to the occupants of the building. -Champion best practise and act in an advisory capacity as to how to get the most out of events using IT Equipment. -Ensure all IT equipment in meeting rooms is working and available for use.
Main assignments; -Safety and Compliance of customer, team and assets.-Develop strong relationships with day to day clients.-Continually look to implement new initiatives within operations demonstrating forward moving business innovations to clients.-Role model Vested behaviours to improve engagement & success.-Proactively assist line manager with management and application of Vested processes.-Ensure that all aspects of the business are conducted in accordance with ALL relevant statutory requirements and codes of practice.-Advise clients on new technologies and liaise with suppliers for supply and installation of said products.-Implementation of policies, procedures and initiatives to enhance the client experience.-To collaborate with internal departments ensuring efficient forward planning of activities and that these are consistent with corporate ID, business strategy and company objectives.-Point of contact for client and service delivery team for all IT requests relating to events and meetings.-Liaise with agencies and supplier to ensure excellent delivery of internal and external events.-To liaise closely with line manager to monitor expenditure.-Provide orientation and site inductions relating to events and activities on site when needed.-Carry out daily meeting room and community space checks on IT equipment.-Provide support and escalation of IT issues.-Support fellow employee's experience workplace experience roadshows Example of employee experience services can include: IT workshops on how to use meeting room equipment.
Accountabilities; -Responsible for IT activities related to events.-Responsible for ensuring the community spaces are presented and maintained to an exceptional standard.-Responsible for ensuring the success of all events.-Ensure compliance with all Health & Safety legislation and Company/Client Health & Safety practices and procedures.-Ensuring client engagement and satisfaction.-Ensure compliance with all Health & Safety legislation and Company/Client Health & Safety practices and procedures.
Essential Skills Required; -Good standard of literacy and numeracy.-Previous Audio Visual experience either in live events or installation.-Excellent interpersonal skills and ability to communicate effectively with customers, clients and staff at all levels.-Good time management and organisational skills.-Ability to work well under pressure.-Ability to achieve and set standards and operate to performance criteria.-Positive approach to learning in role and identifying own training needs as appropriate.-Self-motivated.-Ability to work effectively as part of a team.-Flexible approach to role.
Desirable; -CTS Qualification.-Computer literacy.-Ability to develop increasing individual effectiveness through leadership, motivation, communication, coaching and training.

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