German speaking Customer Account Coordinator in Watford - French Selection

FRENCH SELECTION UK
German speaking Customer Account Coordinator
Salary: circa £27,000 p.a. + Benefits
Location: Watford, Hertfordshire
At commutable distance by car from: St Albans, Watford, Hatfield, Hemel Hampstead, Edgware, Harrow, Wembley, Chesham, Amersham, Borehamwood, Rickmansworth, Hertfordshire
Ref: 8124ACG
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Please visit the French Selection UK website, vacancies section, search job reference: 8124ACG
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*** Hybrid Working Available ***
The Company:
Our client is a well-established and award-winning company with international operations.
Main duties:
To be the point of contact for customers and maintain successful client relations.
The Role:
- To maintain long-lasting successful relations with customers to increase customer retention
- To address customer concerns and find solutions to increase satisfaction
- To work with internal departments and act as a liaison for the customer
- To make customer aware of product portfolio and identify opportunities for additional sales
- To monitor customer spending pattern and provide recommendations accordingly
- To contact dormant accounts and find solutions to encourage re-activation
The Candidate:
- Fluent in German (written and spoken) - Essential
- Previous experience in customer service and/or account management Essential
- Proactive, confident and dynamic personality
- Patient and adaptable with excellent organisation
- Excellent communication skills and a team player
- IT literate
The Salary: circa £27,000 p.a. + Benefits
French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.

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