Account Manager (Business Travel) in London - TOP RECRUIT LIMITED

⭐️We are offering a fabulous opportunity to work for one of the best Corporate Travel Leaders in the industry ⭐️
Job Title: Account Manager Team Leader (Business Travel)
Company Overview: Our Client are a leading corporate travel company dedicated to providing seamless travel solutions for businesses around the globe. With a focus on efficiency, cost-effectiveness, and customer satisfaction, we strive to exceed our clients' expectations at every turn.
Position Overview: We are seeking a dynamic and experienced Account Manager Team Leader to join their team. This hybrid role involves managing and leading a team of account managers, while also taking charge of troubleshooting, handling escalated issues, and ensuring that customer relationships are effectively managed and nurtured for long-term success.
Responsibilities:
Lead and motivate a team of account managers to achieve targets and deliver exceptional service.
Act as a point of escalation for complex client issues, ensuring timely resolution and preventing recurrence.
Develop and implement strategies to enhance customer satisfaction and retention.
Conduct regular performance reviews and provide coaching and mentoring to team members.
Collaborate with other departments to streamline processes and improve service delivery.
Identify opportunities for growth within existing client accounts and drive revenue generation.
Serve as a liaison between clients and internal teams, advocating for client needs and priorities.
Stay abreast of industry trends and best practices to maintain a competitive edge.
Qualifications:
Bachelor's degree in Business Administration, Hospitality Management, or related field.
Proven experience in a client management or account management role, with at least 5 years in a leadership position.
Strong leadership and team management skills, with the ability to inspire and motivate others.
Exceptional problem-solving abilities and a track record of handling complex client issues.
Excellent communication and interpersonal skills, with the ability to build and maintain relationships at all levels.
Strategic thinking and a results-oriented mindset, with a focus on driving business growth and profitability.
Proficiency in Microsoft Office Suite and CRM software.
Experience in business travel is a must.

Why Join Us:
Opportunity to lead a dynamic team and make a meaningful impact on our clients' success.
Competitive salary and benefits package.
Collaborative and inclusive work environment.
Ongoing training and development opportunities to support your professional growth.
Exciting challenges and opportunities for career advancement in a fast-paced industry.
If you are a self-motivated leader with a passion for customer success and a drive to exceed expectations, we want to hear from you! Apply now to join as a Account Manager Team Leader and take your career to new heights.
This role offers a salary of £50,000 plus generous bonus and travel benefits
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