Parts Administrator in Poole - CV-Library

Parts Administrator

Job Location: Poole, Dorset

Job Type: Permanent

Salary: Up to £28,000 per annum, depending on experience

Hours: 37.5 hours per week, Monday – Friday 8.30am – 5pm, with 1 hour for lunch

Benefits: Modern offices with excellent staff facilities; 25 days holiday + Bank holidays; Company pension; Private medical; Life Insurance; Free onsite parking

* Are you passionate about providing first class customer service?

* Would you like to be a part of a growing, successful company?

A leading Manufacturer who supplies engineered products to a variety of customers around the UK and Europe are looking to recruit a Parts Administrator to join their Aftersales team.

The company is experiencing growth and in line with their plans for the future are adding to their team.

This is a fantastic opportunity to be a part of a growing company where you will be tasked with providing excellent customer service, dealing with customer requests for spare parts, providing quotations, processing parts orders and resolving technical enquiries regarding warranty issues.

If you are a natural rapport builder who genuinely enjoys contributing to business success then this could be the role for you!

The company offers a fantastic place to work in modern offices that offer a load of benefits.

Your key responsibilities will include the following;

* Dealing with customer requests for spare parts

* Collating quotations for spares, processing orders and invoicing

* Contacting suppliers to place customer part orders and ensuring timely receipt

* Monitoring customer orders to ensure safe receipt and on time for engineer’s visits

* Liaising with the service team to ensure parts are available to schedule requirements

* Managing the warranty process

* Ensuring databases are kept up to date with order progression and customer communication

Our ideal candidate;

* Excellent customer service skills, communication skills and a confident telephone manner

* Strong IT skills including Word, Excel, Outlook and CRM systems

* A positive, can-do attitude to finding solutions for customers

* A mature approach to learning, with the ability to retain in-depth knowledge of complex products and processes

* Excellent multi-tasking and organisational skills, with the ability to manage your workload effectively

* A team-centred approach, with the natural ability to work with your colleagues and do the best thing for the customer

Based in newly refurbished offices with plenty of onsite parking.

For more information about this brilliant opportunity please contact our Recruitment Team on (phone number removed) or send your CV.

Those who have the right skills and experience, our aim is that you will hear back from us within 24 hours but due to the high number of applications we are receiving at present, we are unable to respond to every application individually so If you do not hear from us within 3 days please assume that your application at this stage has not been successful. As new positions arise we will review any applications already made to us and may contact you about other suitable roles.

Resource Recruitment is an equal opportunities employer and is committed to a policy of treating all its employees and job applicants equally. It is the policy of the Company to take all reasonable steps to ensure that each applicant is assessed only in accordance on the basis of their qualifications, skills and abilities to perform the relevant duties without prejudice in regards to background, religion, ethnicity, age, sexual orientation, disability or gender.

By completing our application process, you are authorising us as a Recruitment Agency to contact you in connection with your application by email and / or telephone & SMS under GDPR Article 6(1) (a) and you are also consenting to receiving information via the same means in relation to Resource Recruitment providing you with work finding services. Our Privacy Policy can be viewed on our website under the Privacy Policy tab on our website. Should you wish, you may opt out at any time.

Keywords: Administrator; Administration; parts; spares; warranties; warranty; service