Customer Service Administrator in Basingstoke - CV-Library

Job Title: Customer Service Administrator

Location: Basingstoke

Contract Details: Temporary

Salary: £12 - £13 per hour

About Our Client:

Our client is a dynamic and friendly organisation in the construction industry. Known for their outstanding customer service, they are looking for a Customer Service Administrator to join their team in Basingstoke.

Responsibilities:

Handle incoming phone calls from customers, addressing inquiries and providing assistance
Proactively chase contracts and ensure all necessary paperwork is completed accurately
Monitor and respond to customer emails promptly and professionally
Update customer information and maintain accurate records in the system
Collaborate with other team members to provide seamless customer service experienceEssential (Knowledge, skills, qualifications, experience):

Excellent verbal and written communication skills
Strong attention to detail and accuracy
Previous experience in a customer service role
Proficiency in using computer systems and MS Office suiteHow to Apply:

If you're a dedicated individual with excellent customer service skills, we want to hear from you. We look forward to reviewing your application and contacting shortlisted candidates for further assessment.

Please note: Parking is available on site and access to bus routes.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website