Contact Centre Negotiator in Northampton - CV-Library

Unlock your potential with us!

Join our clients team and be part of a dynamic remote-working environment.

With a basic salary of £21k and potential earnings up to £32k

You'll play a crucial role in negotiating payments with debtors, ensuring efficient resolution while exceeding targets.

Responsibilities include:

* Handling high call volumes, both inbound and outbound, with speed and professionalism.

* Negotiating payment arrangements to clear debts within guidelines.

* Continuous learning and development through training sessions.

We're looking for someone with:

* Exceptional call handling skills and a confident telephone manner.

* A proven track record of collections.

* Strong organisational skills and the ability to thrive under pressure.

* Team player mentality with autonomy when needed.

* Sound decision-making abilities and interpersonal skills.

* Must have collections experience and the right to work in the UK already established.

Requirements:

* Previous experience in Enforcement Collections.

* Proficiency in Microsoft Office, including Excel and PowerPoint.

Your role is pivotal, negotiating payments with debtors, exceeding targets, and collaborating with Enforcement Agents. Collections experience and the right to work in the UK are essential, along with proficiency in Microsoft Office. Don't miss this opportunity to thrive with us