2nd / 3rd Line IT Support Engineer in Newcastle upon Tyne - CV-Library

My client based in Newcastle are looking for a 3rd Line IT Support Engineer but would consider an experienced 2nd liner ready to step into a 3rd line role. Client will offer training, pay for course/certifications and progression!
This role offers hybrid working depending on project work and is very flexible on working hours!
You will be responsible for performing in-depth solution research to assist with incident management or planned replacement or the introduction of a new product / solution. Supporting the production of technical specifications and / or solutions. Also supporting and advising colleagues from Service Desk roles when investigating incidents.
You must have the following skills/experience:
* Active Directory
* Windows Server
* Azure 365
* Some experience of SQL to some level is essential
* Hyper-V exposure or VMWare
* Enterprise storage technologies including SAN
* Excellent communication skills
* Experience/understanding of ITIL
Any ITIL, Always On, Microsoft Certifications are a bonus!
Client also offers a one stage video interview process!
Please note this role does require you to have a full driving licence/car for occasional site visits/ being on-call.
For further information and a full job spec please send in your CV