Deputy Service Manager in Havant - CV-Library

Are you ready to lead a dedicated team, making a difference in the lives of the local community?

Liberty Recruitment Group is absolutely delighted to be partnering exclusively with a charitable organisation who are looking for a Deputy Service Manager to join the team. This is a full-time, 12 month fix term contract, office-based role, working 37.5 hours per week.

*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Some of your duties will include:

Overseeing team operations, training, and HR processes, as well as fostering a positive team culture and supporting staff development.

Monitoring and enhancing service standards, collaborating with external agencies and clients.

Prioritizing client welfare, ensuring compliance with policies and codes of conduct, and promoting diversity and inclusivity in service provision.

Administrative and financial duties, including record-keeping, legal compliance, staying updated on relevant legislation and maintaining accurate statistics.

Participating in on-call out of hours responsibilities on an occasional rostered basis.

As an individual you will have:

Previously worked or volunteered in a support type role, ideally in a charity or non-profit.

Relevant telephone and face-to-face customer service skills including management or supervisory experience.  

Experience working in high-pressure and fast-paced environments and be confident in managing staff.

In return you will be offered a salary between £30,000-£36,000 depending on experience, plus numerous benefits including 23 days’ annual leave plus bank holidays and rising with length of service, employee assistance programme, a monthly ‘protected hour’, free on-site parking, plus more!

If you would like to discuss this role further, please contact the Liberty Recruitment Group Team