Customer Issue Resolution Representative in Bracknell - CV-Library

Are you a problem solver with a knack for customer service? We're looking for a Customer Issue Resolution Representative to join a leading global diversified health technology company. This is an exciting opportunity to be part of a company that values innovation, collaboration, and operational excellence.

* Hourly wage of £18.12

* Hybrid position based in Bracknell.

* 40 hours per week.

* Initial 8 month contract

The Role:

As a Customer Issue Resolution Representative, you'll be:

* Building credibility and trust with customers through timely and accurate issue resolution

* Handling end-to-end customer issue resolution management, including billing, collections, and complaint management

* Handling sensitive and confidential financial data

* Partnering with customers and internal teams to resolve delinquent and disputed accounts

* Using and maintaining knowledge of SAP & Salesforce systems

The Candidate:

The ideal Customer Issue Resolution Representative will have:

* Strong customer-facing skills and a professional, positive demeanour

* At least two years of experience in customer service, finance, supply chain or sales

* A Bachelor's degree or higher, preferably in business or economics

* Strong interpersonal, communication, analytical, organisational and short-term planning skills

The Package:

The Customer Issue Resolution Representative role comes with an hourly wage of £18.12. This role is based out of there office in Bracknell and has an onsite canteen, gym and Starbucks.

The company is a global leader in health technology, with a focus on innovation, collaboration, and operational excellence.

If you've worked as a Customer Service Representative, Issue Resolution Specialist, Customer Complaints Handler, Customer Support Representative, or Dispute Resolution Specialist, this role could be a great fit for you