Call Centre in Birmingham - CV-Library

Berry Recruitment are currently recruiting for call centre support to join a established business in Birmingham City Centre.

The Role:

We are looking for candidates interested in a German-speaking and English- Speaking B2B telemarketing role. This role is responsible for carrying out unscripted telephone appointment making, data cleansing, research and lead generation campaigns throughout the UK and Europe on behalf of their clients.

What will you do:

Carry out unscripted telephone calls on behalf of clients.
Answer questions about product specifications.
Book appointments with relevant prospects.
Complete data cleansing activities.
Carry out market research into various industries.
Provide input into lead generation campaigns of various makeups.
Accurately and efficiently enter prospect details into the company database.What will you have:

Good telephone manner
Excellent verbal and interpersonal communication
Good command of German language and grammar
Ability to work to targets: call volumes, conversations and leads
Time management skills
Client liaison and good customer service
A team player with the ability to self-motivate
Computer literate including MS Word, Excel, Outlook and Access
Planning and organisational skillsIf this sounds like the job for you then please contact the Berry Recruitment Birmingham Branch. (phone number removed)

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job