Portfolio Manager in Newcastle upon Tyne - Ritz Recruitment Limited

VS468/02
Portfolio Manager
Newcastle
Salary: £25,000 - £35,000 per annum, plus up to 20% Discretionary Bonus.
Hours: Mon – Friday 9am – 6pm, with ability to work flexible hours (including some weekends, especially during mid-June and mid-August)
My client provides high quality student housing, in both shared houses and apartments, in 24 cities across the UK. They are the largest single provider of 2nd and 3rd year student accommodation in the UK, leading the way in offering exceptional student accommodation.
We are looking for a skilled and experienced individual to join the team as a Portfolio Manager in Newcastle.
Portfolio Manager Responsibilities:
To assist with the lettings, property management & customer service team for the property portfolio
To achieve or exceed planned rent income and expenditure targets and budgets
Manage the transition & integration of new acquisitions into the business
Ensure the appearance & presentation of their properties meets expected high standards
Develop, manage & motivate their ambassador and agent network to achieve letting & financial objectives
Ensure compliance with statutory, industry code & best practice requirements
Strengthen adherence to existing operational processes & standards
Organise & manage annual tenant handover process planning and delivery each summer
Support the implementation and embedding of planned new digital business processes
Address & resolve escalated issues & complaints in a timely & efficient manner
Research, monitor & report on market activity in existing and target cities
To carry out any reasonable request from the senior management team and to work flexibly across the organisation as required.
Portfolio Manager Requirements:
Strong HMO and/or purpose-built student housing sector experience or property management and lettings experience: 2 - 5 years (preferred)
Excellent organisation & time management skills
Great team working skills - able to work well with a wide range of people
Strong budget management credentials & accountability
Confident, particularly when talking on the phone
Can adapt to new tasks on a daily basis
Committed to providing excellent level of customer service from initial contact through to tenancy end
Able to manage multiple projects running concurrently
Requirements: Satisfactory references and a DBS check required.
In the first instance please apply by forwarding your CV
Please contact Vicky at our Manchester office
Ritz recruitment – Employment Agency

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