Quality Assurance Manager - Children's services - be part of something special in Birmingham - CV-Library

Job Title: Quality Assurance Manager - CQC and Ofsted Knowledge Required

Halcyon Care (West Midlands) Ltd is proud to be working with a leading Supported Living provider dedicated to delivering high-quality care and support services to individuals in need. Our mission is to ensure that every person in our care receives the support they need to live a fulfilling and independent life. As they continue to grow and expand, they are seeking an experienced Quality Assurance Manager to join our team and help us maintain and improve our services, be part of something special.

Position Overview:

We are looking for a dedicated and experienced Quality Assurance Manager with a strong understanding of Care Quality Commission (CQC) and Office for Standards in Education (Ofsted) regulations to ensure our services meet and exceed the highest standards. The successful candidate will be responsible for developing and implementing quality assurance policies and procedures, conducting audits and inspections, and providing guidance and training to our staff to maintain and improve our quality standards. This is a full-time, permanent position based in West Midlands with a salary range of £35,000 - £45,000 per annum.

Key Responsibilities:

Ensure compliance with CQC and Ofsted regulations
Develop and implement quality assurance policies and procedures
Conduct audits and inspections to assess service quality
Provide guidance and training to staff on quality standards
Investigate complaints and incidents related to service quality
Prepare reports and recommendations for improvement

Requirements:

Qualifications:

A relevant qualification in social care
Demonstrated knowledge of CQC and Ofsted regulations

Experience:

Minimum of 3 years of experience in a quality assurance role within a social care setting

Knowledge and Skills:

Thorough understanding of CQC and Ofsted requirements
Ability to interpret and apply regulatory standards
Proficient in conducting audits and inspections
Strong problem-solving and decision-making skills

Preferred Qualifications:

Postgraduate qualification in quality management or a related discipline
Professional certification in quality assurance

Working Conditions:

This role will primarily be office-based with occasional travel required for on-site inspections and audits. Standard working hours apply, with the possibility of some evening or weekend work depending on operational needs.

About Us:

Halcyon Care is a leading Supported Living provider dedicated to delivering high-quality care and support services to individuals in need. Our mission is to ensure that every person in our care receives the support they need to live a fulfilling and independent life.

Why Work With Us?

At Halcyon Care, we value our employees and understand that they are crucial to our success. That's why we offer competitive salaries, ongoing training and development opportunities, and a supportive work environment. We are committed to creating an inclusive and diverse workplace and welcome applicants from all backgrounds.

How to Apply:

If you are a dedicated and experienced Quality Assurance Manager with a strong understanding of CQC and Ofsted regulations, we want to hear from you! Please submit your application, including your CV and a cover letter, to our HR department at (url removed). We look forward to hearing from you