Service Manager - Repairs in Crawley - Guinness Partnership

What we can offer you?
Salary £41,649, (the salary will increase by 4% from April).
35 days holiday (including bank holidays), with the opportunity to buy annual leave
Use of a company vehicle and fuel card for work travel
Standby Payments
A generous contributory pension of up to 9% matching contributions
Life Assurance
Health care cash-back plan
Discounts portal to save money on various products and services, including holidays, shopping and cinema
Uniform and associated PPE provided.
The role will require you to
Manage a trade operative team to deliver quality first time fix repairs in our customer's homes.
Manage operative productivity and monitor progress by undertaking inspections of work (in progress and post).
Manage approved subcontractor's performance and compliance with contractual agreements through regular assessment of quality and timescales.
Monitor that operatives are maintaining appropriate levels of vehicle stock.
Manage and control of materials in line with legislative standards and company guidelines.
Ensure that the company's obligations relating to Health and Safety and other statutory regulations are adhered to through monitoring of safe working practices.
Ensure timely investigation and response to all complaints. Ensuring work flow tasks are completed and that the systems are updated.
Support the protection and safety of our customers by ensuring safeguarding procedures are followed and safeguarding concerns are appropriately identified, monitored, and reported.
The successful candidate will have either a trade NVQ 3 or equivalent experience and has previously managed a team of trade operatives in a repair and maintenance environment.
A full, clean current driving licence is needed so you can drive one of our vans when necessary. Offers are subject to satisfactory driving licence checks.
If you are seeking a new challenge and want the opportunity to join The Guinness Partnership, then please review the role profile to view all the key responsibilities to ensure you meet the essential criteria.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

About Us
The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

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