Stakeholder and Events Officer in South West London - Greater London Authority

London Assembly and secretariat
The London Assembly scrutinises the Mayor's activities by questioning the Mayor about their decisions. The Assembly also investigates issues of importance to London. There are 25 Assembly Members, elected every four years at the same time as the Mayor. The Secretariat works for the Assembly to support its activities. The Communications Team support service to promote the work of the Assembly through press office, social media, publicity and events.
About the role
If you have a proven track record of success in delivering stakeholder engagement, as well as functions and events, in a high-profile and/or political organisation, then the London Assembly Communications Team has a role just for you!
The Stakeholder & Events Officer is an integral part of the London Assembly Communications team. Working with colleagues and elected politicians, you will raise awareness and understanding of the work of the Assembly, helping to ensure the Assemblys scrutiny activity is informed by voices across London.
You will need to be a highly motivated communicator with a strong negotiating skills, able to identify opportunities for the Assembly to showcase its work and engage with a broad range of communities.You will be comfortable operating in a high paced and/ or political environment, with experience of liasing with a wide range of stakeholders.
What your day will look like
Develop a programme of engagement for the Assembly Chair and leading Assembly Members, providing impact assessment of engagement activity for internal stakeholders and annual evaluation of activity.
Organise site visits and stakeholder events in support of Assembly Committee scrutiny activity, draft speeches, and update relevant developments that might impact on the work of the Assembly.
Support the Assembly Chair in undertaking his/her specific public facing responsibilities, including attendance at events, the hosting of visits and the organisation of the annual Chairs Event.
Present Assembly work at approved events, liaise with Mayors public affairs team, draft speeches, update relevant developments that might impact on the work of the Assembly.
Prepare high-quality briefing materials in order to promote and explain the work of the London Assembly.
Working with the Assemblys public engagement lead to establish clear policies and procedures in respect of public engagement, and to develop a new public engagement strategy.
Job Description
Principal accountabilities
1.To actively manage, research and organise Assembly Member visits to various stakeholder initiatives, facilitate roundtable events with Committee Members and industry specialists and manage all Assembly events to ensure they run smoothly and to the highest standard.
2.To regularly communicate with Assembly stakeholder groups and keep them informed and up to date with Committee investigations, reports and submissions.
3.Develop, manage, produce and deliver events projects ensuring that relevant managers are briefed on key issues.
4.To have a good understanding and political experience of establishing effective monitoring and evaluation processes.
5.To Identify and develop new techniques and streamline these to ensure that processes used continually evolve and improve.
6.To prepare presentation packs on the work and role of the Assembly for use by Members and officers with a variety of stakeholder groups (schools & pupils, community groups, delegations); and to prepare high-quality briefing materials for political audiences and senior stakeholders, in order to promote and explain the work of the London Assembly.
7.To manage and maintain a network and database of contacts in Parliament, Government, London boroughs and with other stakeholders; to develop and maintain a public affairs schedule by monitoring the political environment and communicating timely intelligence to all relevant internal staff; to track the progress of relevant bills and other Parliamentary activity relevant to the Assemblys work with a view to promoting Assembly positions in Parliament and influencing legislation; and to represent the Assembly at relevant stakeholder meetings
8.To organise site visits and stakeholder events, draft speeches, and update on relevant developments that might impact on the work of the Assembly
9.To manage the Assembly Secretariats internal communications work; and to provide and/or organise a development programme to enhance the Assemblys internal capacity and skills in communicating with external organisations.
10.Manage resources and budgets allocated to the job in accordance with the Authoritys policies and Code of Ethics and Standards.
11.Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross-department and cross-organisational groups and project teams.
12.Realise the benefits of Londons diversity by promoting and enabling equality of opportunities and promoting the diverse needs and aspirations of Londons communities.
Accountable to: Assembly Head of Communications
Accountable for: Resources allocated for the job
Principal contacts: Chair, Committee Chairs, Group Leaders, Assembly Members, Senior
Managers and staff in the Secretariat
Person specification
Technical requirements/experience/qualifications
1.Proven track record of success in delivering stakeholder and events functions in a high-profile and/or political organisation.
2.Evidence of detailed knowledge of stakeholder liaison and London government.
3.Shows good knowledge of the various ways of communicating with different stakeholders and the public, e.g. WhatsApp, Twitter, Instagram, Tiktok etc.
4.Displays knowledge of polices and legislation around events planning, including health and safety aspects like crowd control, GDPR, etc.
Behavioural competencies
Communicating and Influencing
is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us.
Level 2 indicators of effective performanceCommunicates openly and inclusively with internal and external stakeholdersClearly articulates the key points of an argument, both in verbal and written communicationPersuades others, using evidence-based knowledge, modifying approach to deliver message effectivelyChallenges the views of others in an open and constructive wayPresents a credible and positive image both internally and externally Building and Managing relationships
is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals.
Level 2 indicators of effective performance
Develops new professional relationships
Understands the needs of others, the constraints they face and the levers to their engagement
Understands differences, anticipates areas of conflict and takes action
Fosters an environment where others feel respected
Identifies opportunities for joint working to minimise duplication and deliver shared goals
Stakeholder Focus
is consulting with, listening to and understanding the needs of those our work impacts and using this knowledge to shape what we do and manage others expectations.
Level 2 indicators of effective performance
Seeks to understand requirements, gathering extra information when needs are not clear
Presents the GLA positively by interacting effectively with stakeholders
Delivers a timely and accurate service
Understands the differing needs of stakeholders and adapts own service accordingly
Seeks and uses feedback from a variety of sources to improve the GLAs service to Londoners
Responding to Pressure and Change
is being flexible and adapting positively, to sustain performance when the situation changes, workload increases, tensions rise or priorities shift.
Level 2 indicators of effective performance
Maintains a focus on key priorities and deliverables, staying resilient in the face of pressure
Anticipates and adapts flexibly to changing requirements
Uses challenges as an opportunity to learn and improve
Participates fully and encourages others to engage in change initiatives
Manages teams well-being, supporting them to cope with pressure and change

Organisational Awareness
is understanding and being sensitive to organisational dynamics, culture and politics across and beyond the GLA and shaping our approach accordingly.
Level 2 indicators of effective performanceChallenges unethical behaviourUses understanding of the GLAs complex partnership arrangements to deliver effectivelyRecognises how political changes and sensitivities impact on own and teams workIs aware of the changing needs of Londoners, anticipating resulting changes for work agendasFollows the GLAs position in the media and understands how it impacts on work Planning and Organising
is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard.
Level 2 indicators of effective performance
Prioritises work in line with key team or project deliverables
Makes contingency plans to account for changing work priorities, deadlines and milestones
Identifies and consults with sponsors or stakeholders in planning work
Pays close attention to detail, ensuring teams work is delivered to a high standard
Negotiates realistic timescales for work delivery, ensuring team deliverables can be met

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