Account Manager in London - Robert Half

Account Manager (Renewals) - Remote - £15 - £20 per hour - 8-month contract
I am currently recruiting for an exciting software company based in Berkshire who require a Renewal Account Manager to cover for a maternity leave. This is an exciting role working for a brilliant team.
Key Duties:
Manage a portfolio of renewal accounts. Prepare renewal quotes and follow up in a timely manner
Advocate customer needs/issues cross-departmentally
Maintain the renewal cadence of 120-day count down for all renewals
Negotiate renewal quotes with customers during the renewal process
Work with the Sales Team on renewals at risk
Maintain and update renewal forecasts regularly
Manage and maintain data for accounts, especially within Salesforce
Exercise independent judgement using tact and discretion
What you will need to be successful:
3 - 5 years of experience in a similar position
Experienced with reading and interpreting complex client contracts Proficient in Microsoft Office
Professional demeanor with sound organizational and interpersonal skills
Uses discretion and maintains firm's privacy and client confidentiality
Works well under pressure; able to manage time effectively in an active, fast-paced environment with multiple demands, shifting priorities and deadlines
Experience in SalesForce is a plus
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice
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