Broker Support Technician in Southend-on-Sea - CV-Library

Supervise the service delivery by third-party providers.

* Maintain knowledge of end-to-end processes related to IBA, Premium Processing, Claims, and all middle office duties.

* Preparing placement documentation, ensuring adherence to minimum standards and relevant market compliance procedures.

* Initiate and supervise premium processing operations, assisting processing technicians in resolving queries as necessary.

* Maintain an accurate and compliant record of placements.

* Utilise pertinent market and internal systems to facilitate the placement process.

* Support the internal File Audit process, collaborating with the File Review and Internal Audit team as required.

* Collaborate with clients and brokers to address Cash & Credit Control issues, identify root causes of recurring problems, and suggest process changes to drive enhancements.

* Establish and cultivate relationships with vital colleagues and stakeholders, including:

* Risk Management and Compliance

* Information Technology and Digital Management

* Reporting Business Entity

* Team Operations

* Insurance Broking Authority (IBA)

* Premium Processing (including Pro)

* Claims Management

Hybrid

Permanent

Competitive market salary and benefits

This client is seeking a candidate with a broad spectrum of experience, please submit your CV for consideration.

The Recruiter Insurance Specialists are acting as a Recruitment Agency