Trade Engineer – Plasterer in Birmingham - CV-Library

Trade Engineer – Plasterer

£31,374

Birmingham Elmdon Trading Estate

Permenant, Full Time

Work Pattern: 37 hours per week, Monday to Friday

We are brave, we are ambitious, we are honest, and we are Citizen!

Citizen housing’s social purpose is to provide homes that are a foundation for life. As a trade engineer within the reactive repairs department one of the key roles for these opportunities is to engage in high levels of customer service as well as offering your trade experience and knowledge to our wide range of diverse customers.

If you feel that you can offer this type of customer focussed service, then we would love to hear from you.

In housing you can make a real difference, the role of a Trade Engineer will involve:

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Providing excellent customer service

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Carrying out repairs in a customer’s home

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Working with a Supervisor and planner to meet appointments for repairs

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Managing your van stock levels

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Always remaining professional representing Citizen

As a trade engineer we need you to have:

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A qualification in your trade (City & Guilds or NVQ2)

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Full driving licence

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Be a good communicator with a friendly approach

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The right attitude for excellent customer service

We would be really excited if you have:

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Other trade skills in addition to your qualification trade (multiskilling)

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Experience of using a PDA to receive and complete jobs

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Previous Health & Safety experience

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Previous experience working for a social housing provider

Our people are everything and we offer:

Fully stocked company vehicle provided for business use only

Fuel card and any parking costs are covered by supplied parking permits

£30 monthly tool allowance

Power tools provided and PAT checked regularly for safety

Citizen uniform and PPE supplied

Additional bolt on to salary for OOH and late shift rotation (for multi-skilled)

All mandatory Health & Safety training provided to include additional training as requested relevant to your role

Annual leave starts at 25 days per year, increasing with length of service

Enhanced family leave

Company Pension – Citizen match up to 10%

If part of the pension scheme you are entitled to Life cover (three times your annual salary)

Organisational Sick Pay (benefit increases with length of service)

EAP – a 24/7 service which gives free, confidential advice and support on a range of issues including telephone counselling

Medicash scheme -which includes GP Access, digital Physiotherapy app, retail vouchers and discounts, discounted gym memberships and more!

Recognition through our Employee Excellence Awards

Representation opportunities on our Staff Consultative Forum

Access to Citizen’s Wellbeing platform

Employee Excellence Awards (winners receive extra days annual leave that year)

Occupational Health

We adopt a proactive approach to safeguarding to ensure everyone accessing our services can do so without fear of harm, abuse or neglect.

We adopt a proactive approach to safeguarding to ensure everyone accessing our services can do so without fear of harm, abuse or neglect. As part of our recruitment process, we carry out robust safeguarding checks.

This post is subject to a Basic DBS check (Disclosure and Barring Service).

Closing date: 30 April 2024

Interview date: 5 March 2024 or TBC

Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time. We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified