Telephone Negotiator in Burngreave - CV-Library

Telephone Negotiator in Burngreave - CV-Library

Telephone Negotiator in Burngreave - CV-Library

Job Overview

Burngreave, England
Job Type
Full Time
£21,000 - £25,000 Per Year
Date Posted
24 days ago

Additional Details

Job ID
Job Views

Job Description

Pyramid8 are delighted to be working with our new client based in Sheffield. Our client specialises in the Financial Services Sector and are a market leader in their field.

Due to a heavy workload our client is now looking to recruit a full-time permanent Telephone Advisor. To work Monday to Friday, our client’s operating hours are between 9am-8pm.

Key Skills

* Make and receive collection telephone calls.

* Gather and record information by asking appropriate questions.

* Negotiate commitments to resolve overdue accounts.

* Monitor arrangements and commitments to ensure timely resolution.

* Manage a diary system to take appropriate follow up action.

* Review pre-legal debts to assess suitability for legal action.

* Initiate county court legal actions for debt recovery and progress to judgment and enforcement

* Advise clients on prospects for successful recovery and assist with overcoming disputes and reasons for non-payment.

* Work with courts, enforcement agencies and other suppliers to ensure high standards of service are always maintained.

The Person

* Good IT skills-able to adapt and use new systems.

* Problem solving skills - able to look for solutions and agree these with customers.

* Confidence in making and receiving telephone calls.

* A willingness to learn.

* Clear communication capabilities-both written and verbal.

* The ability to work to targets-earning more based on success.

* Confidence to deal with a variety of people in different situations.


* Excellent base salary

* Bonus

* Pension On-site parking

* Generous Holiday entitlement

* Pension scheme

* Incentives

* Opportunity to develop

If you would like to work for a forward-thinking company, please forward your up-to-date CV for consideration


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