- Serve as the primary point of contact for technical issues and inquiries from clients
- Analyze client needs and provide technical solutions to meet their requirements
- Collaborate with cross-functional teams to ensure successful implementation and delivery of technical solutions
- Communicate effectively with clients to understand their goals and objectives
- Provide training and support to clients on technical products and services
- Monitor and track client satisfaction, addressing any concerns or issues that arise
- Minimum of 3 years of experience in a technical account management or similar role
- Strong analytical skills with the ability to analyze complex data and provide insights
- Excellent communication skills, both written and verbal, with the ability to effectively communicate technical concepts to non-technical stakeholders
- Proficiency in Salesforce or similar CRM software
- Demonstrated leadership skills with the ability to drive projects and initiatives forward
- Experience in sales or customer service is a plus
We offer competitive compensation packages, including benefits such as medical, dental, and vision insurance. Additionally, we provide opportunities for professional growth and development within our organisation.
If you are a highly motivated individual with a passion for technology and customer success, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience.
If interested please do click the apply button and recommend anyone else who may be interested